Human Factors in Health Care: Engineering Better Well-Being for Physicians

How can health care be designed to support both patient safety and team well-being? In this AMA STEPS Forward® webinar, Dr Heather Farley, AMA Vice President of Professional Satisfaction, and Dr Elizabeth Harry, Chief Well-being Officer at Michigan Medicine, share practical strategies for reducing cognitive load, improving workflows, and fostering psychological safety. You’ll hear how user-centered technology and thoughtful system design can ease burnout, boost team satisfaction, and create safer, more sustainable care environments. Walk away with insights you can apply to help physicians and care teams work smarter, safer, and with more joy.