Plan-Do-Study-Act: A Step-by-Step Approach to Quality Improvement

Process improvement is an essential goal for all practices. However, it can often sound like a daunting and overwhelming undertaking given the resources available to an organization. Where to begin? How long will this take? When will results begin to show? The Plan-Do-Study-Act (PDSA) method provides an iterative approach to quality improvement in your practice. The PDSA framework is easy to adopt regardless of practice size or resources. As ongoing quality improvement becomes part of your practice's culture, your team will continue to find opportunities to improve existing processes. Join Laura Lee Hall, PhD, author of the recently updated AMA STEPS Forward® PDSA toolkit, and Marie Brown, MD, MACP for a live webinar on how to improve quality, workplace culture, and equity at your organization.